Tech Summary

i.on my care: Robust, Scalable, Functionality in a Sophisticated, Proven System.

 

Workflow driven by your business rules
Real time reports including 3D visualisations
Powerful alerts & reminders
The workflow engine is driven by your rules, your processes, your requirements and your industry needs: and easily kept up to date with your evolving needs. Industry standard reports provided, plus an easy to use drag and drop report designer is available for reports limited only by your imagination. Set and (don’t) forget! You define what messages go to whom, about what, when they are delivered and escalated and whether by email and/or SMS.
Flexible forms builder
Embedded integration
Key events escalations monitoring
Tailor forms to your nomenclature and preferred design using our highly flexible tools. Rename, reposition, reuse, hide fields, or build new forms. One system, all connected. Highly integrated, connecting through automated workflows: no multiple entry – and no forgetting. If a response or resolution time threshold is passed, escalations occur automatically according to your service plan business rules.
Cloud based or in-house
Any device, anytime, anywhere
Sophisticated security
No tech skills required for our dedicated server, Azure, AWS,  or use your own complete with AD authentication and single sign on. Works with iPads, tablets, laptops, smartphones and desktops and compatible with any modern browser. What your staff can see and do depends on your rules. Flexible enough to handle complex requirements.
Request a copy of our architecture and technical information brochure.