Training & Support


 We use an automated traceable support ticket system for capturing your support needs.
Data mining the support site and using the free online learning materials is available 24 hours a day, 7 days a week
1300 Call Centre is available 8am to 6pm AEST Monday-Friday on Ph: 1300 659 506.
For our New Zealand Clients, we offer an Auckland phone number for mission critical support needs (09) 801 0415.  This is available from NZ 9am to 5pm AEST Monday-Friday.
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The Support Centre website also includes some other useful information for you.


We post here when we release a new version or patch – here you can see what’s been updated in i.on my recently.


In these sections we post information of general use to clients. Your video tutorials are available in your knowledgebase.